16 March 2020
Dear Valued Client,
With the increasing news and concern regarding the COVID-19 coronavirus, Tickit Systems wants to ensure our clients we are monitoring the developing situation closely and are working to make certain we meet the needs of our clients as well as provide for the health and safety of our employees.
We wanted to reach out today and assure you that Tickit Systems will continue to service our clients in these trying circumstances.
With the Tickit On Demand and Linus Revive systems being entirely cloud-based, our employees are able to operate from remote locations or at home should this be needed. During this process, all employees are able to perform their duties as if they were at their office desktops. As the situation evolves, we will continue to monitor the situation and make any necessary decisions and changes as required.
Tickit System’s focus, dedication, and support are unwavering as we navigate through these uncertain times. As the situation evolves, be assured we will take whatever steps are necessary to maintain service for our clients and support you all through this situation.
Our Support Team will remain open and available for your assistance throughout this crisis. We can be reached via email at firstname.lastname@example.org or via phone at 02 8831 6395 from 9.00 am till 5.00 pm AEDT/AEST on business days.
We will continue to monitor the news and all appropriate recommendations from the Chief Medical Officer NSW. We hope you; your staff and your loved ones remain safe and healthy.
Your team at Tickit Systems