Privacy Policy

This Privacy Policy describes your privacy rights regarding our collection, use, storage, sharing and protection of your personal information. It applies to the Tickit website and all related sites, applications, services and tools regardless of how you access or use them.

Your privacy is important to us. We wouldn’t want people mistreating our information, so we’ll do everything we can to safeguard yours. Any information that we collect will only be used in ways for which you have consented.

This policy came into effect on the 19th March 2010, and was last updated on the 1st March 2018.

Information collected from website visitors

When visiting a Tickit website, your activity, browser information and information about the referring site, along with an approximation of your location may be recorded. We may also recorded this information linked to your IP address or e-mail address, if authenticated to the website.

Tickit System uses this information to improve its websites, products and services and your experience with Tickit.

Tickit System will never publish this information.

Tickit System will not share this personally identifying information with any third party.

Collection and use of personally identifying information

Tickit System collects the e-mail addresses, names, and potentially other information when you communicate with Tickit System or use its products. When you register with Tickit System, we ask for information such as your name, organization information, e-mail addresses, telephone numbers, and postal addresses.

Tickit System will use the information gathered for the provision of products and services to you; including billing, authentication, contact, and improvement to said products services and its websites.

Tickit System does not intentionally collect information from children under the age of thirteen (13).

Protection of personally identifying information

Tickit System may disclose personally identifying information to its employees. This will only be done on a need-to-know basis.

Personally identifying information will not be transferred outside of your home country as part of our provision of services to you.

Tickit System uses the services of third-party vendors for storage, network, billing, technical, and billing services.

When required by law (under governmental order, warrant or subpoena), or when Tickit System believes that disclosure is reasonably necessary to protect the rights of Tickit System, personally identifying information may be disclosed.

Tickit System does not publish correspondence and feedback sent to Tickit System.

Tickit System will take all reasonable measures to protect against unauthorized access, use and alteration to personally identifying information.

Tickit System will closely monitor the device that includes client’s personal information to ensure it is not lost or stolen, a database containing personal information to ensure that no data breach occurs as per requirements of Notifiable Data Breach (NDB) Scheme.

Tickit System will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) when a data breach is likely to result in serious harm to individuals whose personal information is involved in the breach.

Tickit System will promptly notify Office of Australian Commissioner (OAIC) once it becomes aware of eligible data breach as soon as practicable including the identity and contact details of the organisation, description of the data breach, the kinds of information concerned, and recommendations about the steps individuals should take in response to the data breach via Notifiable Data Breach Form.


A cookie is a small amount of information that our websites can store on your computer. Your computer provides this cookie when visiting the same website in the future. Cookies are used to enhance your experience with a website.

Tickit System uses cookies to identify visitors and track visits to our website, store login session information and to remember your user preferences.

Visitors can disable the storage of cookies in their web browser but should be aware that doing so may affect the quality of the experience with the website. In some cases, the website may not work at all.

Access to your information

You can change any of the personally identifying information volunteered to us by writing to us. If you would like us to delete any personally identifying information held about you, we will do so on request unless we need to hold the information as part of the provision of products and services to you.

Contacting Tickit System

You may contact Tickit System using any of the methods outlined below:
By Mail:
Tickit Systems Pty Ltd,
Unit 2, 7 Packard Avenue,
Castle Hill – NSW 2154

By Email:

By Fax:
+ 61 2 8831 6397

By Phone:
+ 61 2 8831 6395

Changes to this policy

From time to time Tickit System may make adjustments to this privacy policy. Changes to this policy will be made at Tickit System’s sole discretion. Tickit System’s users are encouraged to check this privacy policy for such changes. Your continued use of this site following changes to this privacy policy constitutes your acceptance of the changes.