Privacy Policy

This Privacy Policy describes your privacy rights regarding our collection, use, storage, sharing and protection of your personal information. It applies to the Tickit website and all related sites, applications, services and tools regardless of how you access or use them.

Your privacy is important to us. We wouldn’t want people mistreating our information, so we’ll do everything we can to safeguard yours. Any information that we collect will only be used in ways for which you have consented.

This policy came into effect on the 19th March 2010, and was last updated on the 1st March 2018.

Information collected from website visitors

When visiting a Tickit website, your activity, browser information and information about the referring site, along with an approximation of your location may be recorded. We may also recorded this information linked to your IP address or e-mail address, if authenticated to the website.

Tickit uses this information to improve its websites, products and services and your experience with Tickit.

Tickit will never publish this information.

Tickit will not share this personally identifying information with any third party.

Collection and use of personally identifying information

Tickit collects the e-mail addresses, names and potentially other information when you communicate with Tickit or use its products. When you register with Tickit, we ask for information such as your name, organization information, e-mail addresses, telephone numbers and postal addresses.

Tickit will use the information gathered for the provision of products and services to you; including billing, authentication, contact and improvement to said products services and its websites.

Tickit does not intentionally collect information from children under the age of thirteen (13).

Protection of personally identifying information

Tickit may disclose personally identifying information to its employees. This will only be done on a need-to-know basis.

Personally identifying information will not be transferred outside of your home country as part of our provision of services to you.

Tickit uses the services of third party vendors for storage, network, billing, technical, and billing services.

When required by law (under governmental order, warrant or subpoena), or when Tickit believes that disclosure is reasonably necessary to protect the rights of Tickit, personally identifying information may be disclosed.

Tickit does not publish correspondence and feedback sent to Tickit.

Tickit will take all reasonable measures to protect against unauthorized access, use and alteration to personally identifying information.


A cookie is a small amount of information that our websites can store on your computer. Your computer provides this cookie when visiting the same website in the future. Cookies are used to enhance your experience with a website.

Tickit uses cookies to identify visitors and track visits to our website, store login session information and to remember your user preferences.

Visitors can disable the storage of cookies in their web browser, but should be aware that doing so may affect the quality of the experience with the website. In some cases, the website may not work at all.

Access to your information

You can change any of the personally identifying information volunteered to us by writing to us. If you would like us to delete any personally identifying information held about you, we will do so on request unless we need to hold the information as part of the provision of products and services to you.

Contacting Tickit

You may contact Tickit using any of the methods outlined below:
By Mail:
Tickit Systems Pty Ltd,
Unit 2, 7 Packard Avenue,
Castle Hill – NSW 2154

By Email:

By Fax:
+ 61 2 8831 6397

By Phone:
+ 61 2 8831 6395

Changes to this policy

From time to time Tickit may make adjustments to this privacy policy. Changes to this policy will be made at Tickit’s sole discretion. Tickit’s users are encouraged to check this privacy policy for such changes. Your continued use of this site following changes to this privacy policy constitutes your acceptance of the changes.